General terms and conditions



  • To perform the services to be invoiced.
  • Maintain the facilities where the services are provided in adequate conditions.


  • To pay the amount of this invoice.
  • To collaborate adequately with Anda Cowork for the effective provision by the latter of all those services invoiced, as well as to carry out any acts necessary for the provision of these services.
  • The client undertakes to use the facilities, services and supplies in a diligent, correct and lawful manner, respecting in any case the current legislation applicable to such facilities, services and supplies according to their nature, as well as the instructions, if any, received from Anda Cowork. Specifically, by way of example and without limitation, the client undertakes not to use the facilities for fraudulent purposes and/or for purposes that hinder or prevent normal enjoyment of the services by other clients, or that violate the rights and interests of third parties, or that pursue aggressive advertising purposes, misleading or abusive advertising; and also undertakes not to carry out annoying, unhealthy, harmful, dangerous or illicit activities in the facilities to whose use he/she is entitled in accordance with the conditions and terms agreed by the Parties. Likewise, the coworker may not make use of the facilities, services and supplies that imply any type of practice or activity that is legally prohibited or illicit, and/or that harm or damage the image and good name of Anda Cowork.
  • Clients may not carry out any activity on the premises assigned to them or in the common areas that may be detrimental to the proper functioning of the space and/or that may cause damage or inconvenience to other users.
  • Occasional telephone calls may be held in our space, always respecting the space and work of other customers. So, for those moments when you need more privacy, you can use one of our private spaces, or you can have the call at your desk, as long as it does not interfere with the work of the rest of the users. You can also use one of our booths for video calls.
  • It is the responsibility of each client, whenever entering and leaving the space, to check that the doors are perfectly closed. And if you are the last person to leave the space, leave everything turned off, being the user responsible for any damage caused by forgetfulness or incorrect closing of the space when leaving.
  • As this is a work space that is not open to the general public, access to unauthorised outsiders is not permitted. If you have any questions, please ask us.
  • It is the responsibility of each client to respect the confidentiality and data protection of the information of the members of Anda Cowork. Users may not, under any circumstances, communicate to third parties, information, comments or general communications (audio, visual or any other type), subject to data protection, exposed by Anda Cowork users in their facilities.
  • No animals or pets of any kind are allowed inside the space.
  • In the event that any of the prohibited activities identified in the previous paragraphs should take place on the part of the client, Anda Cowork will immediately inform the relevant authorities.


  • The Client is aware and expressly accepts that there is a security system consisting, among other equipment, of 24-hour recording cameras, as well as that the Clients have autonomous access to the facilities. To this effect, the Provider shall not be liable in any way for any theft, subtraction, loss or disappearance of any property belonging to the Client, without prejudice to the fact that, in the event that this should occur, the Provider shall cooperate fully in the clarification and resolution of such an event, should it occur. Nor shall the provider be liable to client for any damage that may be caused to client by the supply companies, such as electricity, water, gas, telephone, internet, or any other companies.

  • The client shall be liable and shall indemnify the provider against any judicial or extrajudicial claim or any sanctioning procedure that may be initiated against it as a consequence of the breach by the client of its obligations and, in particular, for the performance of any of the activities considered as prohibited.


3.1 – Purchasing Process

  • Selection of services through our online platform.
  • Confirmation of purchase and receipt of email with details of the purchase.

3.2 – Returns and Refunds

  • Cancellation of the Service: The client may cancel the service 7 days prior to the service being provided free of charge. If the cancellation is made after this period, a cancellation fee of 50% will be applied.
  • Refund Request Deadline: Customers have a period of 7 calendar days prior to the date of service provision to request a refund of the amount paid.
  • Procedure for Requesting Refunds: Return requests must be sent to within the 7 calendar days mentioned above.

No returns or refunds will be accepted for services that have been fully rendered and/or used.


  • Provider and client are independent of each other, without any legal or economic relationship other than the provision of services. Therefore, they shall not be liable to each other for any obligation in general, nor for any labour or tax obligation in particular; and they shall carry out their activities at their own risk and expense, without, consequently, having between them the status of employee, agent, representative, commission agent, partner, depositary, or any other status other than that of lessor and lessee.


5.1 – Data Collection

ANDA Cowork collects personal data from customers through registration forms, purchases and other means in order to provide the contracted services.

5.2 – Use of Data

The personal data collected will be used to:
  • Provide and manage contracted services.
  • Communicate updates, offers and promotions.
  • Improve our services and customer experience.

5.3 – Data Protection

The Parties undertake to maintain the utmost secrecy with regard to all reciprocal information to which they have access, to provide it only to authorised personnel, and to observe all the legal provisions contained in the applicable regulations in force on Personal Data Protection. In particular, the Parties undertake to process the personal data obtained from each other in accordance with the instructions of the other party; not to use or apply them for purposes other than the services provided; and not to communicate them to other persons. You may consult ANDA RENTA, S.L.’s Privacy Policy at

5.4 – Customer Rights

The customer has the right to access, rectify, cancel and oppose the processing of their personal data. To exercise these rights, you can contact us via email or contact form.

5.5 – Data Sharing

The company will not share customers’ personal data with third parties, except where necessary for the provision of the service or where required by law.

5.6 – Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be notified to customers via email or on the website


  • The issuance of this invoice by the provider, and the subsequent payment of the same by the client, shall represent acceptance of all the general conditions set out above.

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